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ADVISORMAIL TREATS FINANCIAL SERVICES INSTANT MESSAGES LIKE E-MAIL
June 19, 2003
TORRANCE, Calif., June 19, 2003 - LiveOffice, a leading provider of web-based products for financial services professionals
nationwide, announced today that it has integrated its proprietary instant messaging (IM) monitoring and storage system into AdvisorMail,
LiveOffice's industry leading, regulatory-compliant email monitoring, archival and retrieval solution. This new feature meets the
guidelines set forth in the National Association of Securities Dealers' (NASD) Notice to Members issued on June 18, 2003 requiring
member firms to "ensure that their use of instant messaging is consistent with their basic supervisory and record keeping obligations."
Building on its proven track record of delivering a reliable solution to the financial services marketplace for email monitoring, archival and retrieval, this new feature enables financial services firms to:
For representatives, AdvisorMail allows them to:
"Financial services representatives are rapidly adopting instant messaging as a tool to grow their practice and better connect with clients and prospects in real-time. Prohibiting the use of this communication is simply no longer an option," said Ann Davis, director of business development for LiveOffice. "Our new IM technology is designed to meet the needs of financial services firms and their representatives, while promoting enhanced client communications for just dollars a day."
Building on its proven track record of delivering a reliable solution to the financial services marketplace for email monitoring, archival and retrieval, this new feature enables financial services firms to:
- Cost effectively protect their representatives from non-compliance penalties
- Meet the new requirements set forth by the NASD for the proper handling of IM communications
- Monitor, archive and retrieve all internal and external IM communications
- Centralize their representatives on a single IM system managed by the firm
- Customize the IM interface specific to their proprietary logo and branding
For representatives, AdvisorMail allows them to:
- Meet their financial services firm's guidelines for the proper handling of IM communications
- Centralize all business-related IM and email on the AdvisorMail system
- Effectively use IM to grow and promote their financial practice and connect in real-time with important clients and prospects
- Continue using their existing IM client of choice for personal communications
"Financial services representatives are rapidly adopting instant messaging as a tool to grow their practice and better connect with clients and prospects in real-time. Prohibiting the use of this communication is simply no longer an option," said Ann Davis, director of business development for LiveOffice. "Our new IM technology is designed to meet the needs of financial services firms and their representatives, while promoting enhanced client communications for just dollars a day."
LiveOffice’s AdvisorMail provides industry-leading email archiving, instant message archiving, anti-spam, antivirus, compliance and eDiscovery solutions to
financial services firms of all sizes. These services ensure the integrity of emails and IMs, simplify the discovery process, and help companies protect
themselves against the risk and expense of lost or misplaced electronic messages. LiveOffice also helps organizations comply with statutory, regulatory
(SEC, NASD), legal and industry-specific mandates. Founded in 1998, the company serves a premier roster of clients including Fortune 500 companies, processes
and protects millions of messages each day, and has a customer retention rate of over 98%. For more information, contact 1.800.251.3863 or visit
www.advisormail.net.

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